Problem Solve: Redesign FEPOC / BCPS Intranet Site for employees. The organization supports healthcare services and benefits provided by BCPS for US Veterans and all US government employees.

Process:

Discovery: Provided in-depth workshops, user-flows, and conceptual mockups to gather thoughts and collaborate on primary use cases, mvp needs and roadmap.

WorkFlows & Content Architecture: Through a series of workshops and user journey map analysis, I was able to provide progressive conceptual visuals allowing for clarity and conversations with implementation teams, in-turn allowing for a more constructive conversations and more seamless process.

Responsive Design Foundation Design: Created mid-fidelity conceptual responsive design mockups. Collaborated with engineering teams to translate design decisions CMS standards and regulations.

Contribution:Hired to work with a specialized focus group to determine internal employee portal needs and requirements.